Managing Operational Activities to Achieve Business Results

capital of the United Kingdom sh anyow of recognition & Technology ASSESSMENT COVER SHEET RESIT Unit Number and title of respect Assessment Title Course Title Assessment Code pass around Out Date Unit 15 Managing Business Activities to Achieve Results Managing usable Activities to Achieve Business Results HND Business HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 01st March 2013 Hand In Date 11th may 2013 Lecturer(s) Anup Bista Adrian Gauci Dhaneswar Chooramun Internal Verifier Jonathan Cartmell Course Notes / Slides / Activities / Hand bulge outs. 1.Recommended tuition Textbooks BPP (2010) c atomic number 18 Communication and Achieving Results Business essentials nourishing HNC/HND and foundation degrees, BPP Learning Media capital of the United Kingdom Slack N. , (2007) Operations commission, 5th Edition, Financial Times Prentice mansion house Watson, G. and Gallagher, K (2005) Managing For Results, capital of the United Kingdom CIPD. 2. Recommended BMW Documentaries on Busin ess Activities CNBC Documentary BMW Quality assistes http//www. youtube. com/ look out? v=OPSCh3Ys_B8 National geographical Megafactories Doc BMW / Mini Quality http//www. outube. com/ picket? v=kk98q1N4XXI 3. Recommended Learning Weblinks www. bsieducation. org (British Standards Institution) http//www. bmwgroup. com (BMW Education) http//www. wincanton. co. uk (Supply Chain Management) www. times100. co. uk (Times Resources) http//www. reference-foundation. co. uk(UK Quality Foundation) http//www. efqm. org/ (EU Foundation Quality Management ) Sources of training To be filled by the student Student frame Student ID Lecturer Group(e. g. ) HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 1 rapscallion London naturalize of Science & TechnologyAssessment Requirements An electronic copy of your assessment moldiness be in full uploaded by the deadline date and time. You moldiness submit wholeness single PDF or MS Office playscript document. Any relevant images or screenshots moldiness be included within the same MS Office Word or PDF document. The last version you upload result be the i that is marked. The file size must not exceed 20MB. Answer the criteria in coiffure, clearly indicating the CRITERIA number. Ensure that all regulate has been proof- aver and checked prior to submission.Ensure that the layout of your documents be in a professional format with pillow slip style Arial, cheek size 12 for the text, font 14 for sub heading and font 16 for main heading, line spacing 1. 5 and justified. Use the Harvard referencing agreement of rules and provide references e. g. (Smith, 2011) within the text and an entry in a references list. otherwise it leading be considered as plagiarised work. Ensure that you back-up your work on a regular basis and apply version control to your documents. Ensure that any file you upload is virus-free, not corrupted and not protected by a hash oution otherwise they will be treated as a non-submission.You must NOT submit a paper copy or netmail of this assessment to any member of staff at LSST. Your work must be original with the countenance referencing HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 2Page London School of Science & Technology WHAT TO DO You are necessitate to read the following scenario and attempt all tasks given in the table on a lower floor by relating your reaction to the mise en scene of the given constitution in the scenario. causal agent STUDY Imagine you are the Operations Manager at the BMW plate in Munich.You gestate been asked by the Board of Directors to revue the below commerce activities to improve the operations, quality and efficiency of a BMW manufacturing correct in the UK. Your look backward will be utilize by the Board of Directors to improve the operable activities much(prenominal) as BMWs clientele functions, serve upes and quality standards to achieve break dance results in 2014. The review should be structured to cover areas of toil 1 Business goes in delivering outcomes based upon patronage goals and objectives. TASK 2 Plans for accept areas of responsibility for managing business activities.TASK 3 Monitoring appropriate systems to improve organisational performance. TASK 4 Managing wellness and base hit in the workplace. Due to the never-ending ever-changing nature and complexity of managing business activities within an organisation, you are required to research, take on and present the appropriate information. This will include the use of management theories and practicable examples relevant to BMW company. You are to present your responses in a detailed typography format to fulfill distributively Pass Criteria with appropriate Harvard Referencing technique for the tasks below.Additional learning/Advice A support textbook is also available for this Unit, which you may get under adepts skin helpful to explore theoretical knowledge and watching. You may also access code the following links to carry out your further research to support your responses with roughly practical examples in the context of BMW company. YouTube Official International BMW enthrall http//www. youtube. com/user/BMW CNBC Documentary BMW Quality Processes http//www. youtube. com/watch? v=OPSCh3Ys_B8 National Geographic BMW Megafactories Series Documentary http//www. youtube. com/watch? =kk98q1N4XXI HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 3Page London School of Science & Technology PART A steal away CRITERIA only(prenominal) Pass In prescribe to achieve Pass, students must achieve all the pass criteria below. TASK 1 Business processes in delivering outcomes based upon business goals and objectives. PASS CRITERIA 1. 1 (Approx. 150 words) Recommended interim deadline 9th March Describe presently the importance of two core organisational functions and evaluate the interrelation amid these functions in managing business activities to achieve results in a company like BMW.Guidelines In order to set out a go at it the above task, your issue should take on a commentary of what operations management is as a function. divulge the two around important functions for business operations at BMW. Establish the interrelationship between at least two chosen functions above and evaluate how each function operates, interacts and supports to each other in operation. Bear in mind, your response should relate to the given company BMW in the scenario. In answering this question, you will expect covered the following assessment measurement 1. Evaluate the interrelationship between the different processes and functions of the organisation. PASS CRITERIA 1. 2 (Approx. 150 words) Recommended interim deadline fifteenth March Explain the adopted economic system approach (i. e. stimulant drug turnout model) including change process within BMW and evaluate the trenchantness of the used forms of transformation process to achieve operational objectives. Guidelines In order to stari ng(a) the above task, your answer should Provide evidence to demonstrate the adopted system approach such as input, output and method of transformation.Expand your thoughts into the transformation process of operations management including at least one example for each material, customer and information processing operations. Describe the goodness of the used forms of transformation processes to the context of the operation to map processes for achieving operational objectives. Bear in mind, your response should relate to the given company BMW in the scenario. In answering this question, you will have covered the following assessment amount 1. 2 pardon the methodology to be used to map processes to the organisations goals and objectives.PASS CRITERIA 1. 3 (Approx. 150 words) Recommended interim deadline 24th March Describe the role of quality gateways in mapping operational processes and evaluate how processes can be designed in order to achieve targeted output, using BMW as a n example. Guidelines In order to complete the above task, your answer should take on the meaning of quality gateways and discuss its role in transformation process. hold the content of a process map model in your response if required. HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 4Page London School of Science & Technology Evaluate how quality gateways will help to map the operational processes in order to achieve targeted output. link up to the given company BMW in the scenario. In answering this question, you will have covered the following assessment standard 1. 3 Evaluate the output of the process and the quality gateways. TASK 2 Plans for own areas of responsibility for managing business activities. PASS CRITERIA 2. 1-2 (Approx. 150 words) Recommended interim deadline 11th April Briefly explain what you understand by setting up smartness Objectives. publish two SMART objectives that BMW should embrace to improve quality.Create one operational plan with five stages for one of the above SMART objectives by applying MBO or cooking Hierarchy and Planning Process Models. Guidelines In order to complete the above task, your answer should Include at least two SMART objectives for BMW and explain why they are SMART. Review the imagination of MBO again in setting your smart objectives to align people and other resources in an efficient and effective way. Your plan should resurrect collective goals and objectives by applying MBO or Planning Hierarchy and Planning Process Models.In answering this question, you will have covered the following assessment criterion 2. 1 Design plans which promote goals and objectives for own area of responsibility. 2. 2 Write objectives, which are specific, measurable, achievable, realistic and time-based to align people and other resources in an effective and efficient way. PASS CRITERIA 2. 3 (Approx. 150 words) Recommended interim deadline 20th April commit two appropriate systems and explain how they can be employ effecti vely in order to achieve the set SMART objectives by collision organisational standard of quality.Guidelines In order to complete the above task, your answer should Include systems such as accounting/finance system, management information system, EDI, ERP, SCM, CRM, the quality system, CPA (Critical line psychoanalysis) and PERT (Project military rating & Review Techniques) etc. Consider at least two appropriate systems given above and explain their effectiveness to achieve the set objectives in most efficient way. Relate to the given company BMW in the scenario. In answering this question, you will have covered the following assessment criterion 2. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 5Page London School of Science & Technology PASS CRITERIA 2. 4 (Approx. 150 words) Recommended interim deadline twenty-third April Identify the Proj ect Planning model/tools and discuss how you utilise one of these techniques either (i) Project Evaluation & Review Techniques (PERT) or (ii) Critical Path Analysis (CPA) to monitor and control the entire forcing out operation.Guidelines In order to complete the above task, your answer should Include the aim of the project preparedness for managers and discuss the tools involved in project planning process applicable to BMW. Expand the response with brief explanation on how the planning tools such as Project Evaluation & Review Techniques (PERT) and Critical Path Analysis (CPA) can be used to monitor and control the entire project operation. Use a diagram for planning tools if necessary.In answering this question, you will have covered the following assessment criterion 2. 4 Carry out work activities meeting the operational plan through effective monitor and control. TASK 3 Monitoring appropriate systems to improve organisational performance. PASS CRITERIA 3. 1 (Approx. 150 wo rds) Recommended interim deadline 29th April Explain what you understand by the thought of quality and analyse the implemented quality system in managing and supervise quality standards within BMW.Guidelines In order to complete the above task, your answer should Include a definition of quality and the role of quality concept to BMW. It is essential to recognise the various Quality Management System (QMS) such as Quality Circle, ISO 9000/EN29000 standards, Costs of Quality etc and assess the implication of these systems to the context of BMW. Pick two Quality Control systems at BMW as examples. In answering this question, you will have covered the following assessment criterion 3. Design systems to manage and monitor quality standards specified by the organisation. PASS CRITERIA 3. 2-4 (Approx. 350 words) Recommended interim deadline 1st May Define the Total Quality Management (TQM) philosophy and explain how this philosophy can be used to enlarge quality and efficiency, and to reduce costs by creating a quality market-gardening of improvement within BMW. Identify at least three required changes or improvements that you would suggest on the BMW quality system with your justification in order to create a sustainable quality culture for ceaseless improvement.Guidelines In order to complete the above task, your answer should Explain the supposition of TQM on how it helps to create a quality culture to ensure continuous monitoring, evaluation and knowledge of the process within BMW. swear your view with some examples from BMW. Include reference to Business Process Re-engineering for the three required changes. In answering this question, you will have covered the following assessment criteria HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 6Page London School of Science & Technology 3. manifest a quality culture to ensure continuous monitoring, evaluation and development of the process. 3. 3 Recommend improvements which align with the organisations objectives / goals resulting in improvements. 3. 4 Report on the wider implications of proposed changes within the organisation. TASK 4 Managing health and prophylactic in the workplace PASS CRITERIA 4. 1-2 (Approx. 200 words) Recommended interim deadline tenth May Investigate how three different Health and Safety Acts and Regulations have been implemented within BMW and explain why BMW needs to carry out insecurity assessment as required by the legislation.Guidelines In order to complete this task, your answer should Show awareness and impact of relevant legislative requirements for the BMW. Identify relevant three legislative regulations and explain the impact of these on health and safety procedures within BMW. Consider how a jeopardy assessment could be carried out and its impact on the organisation. In answering this question, you will have covered the following assessment criteria 4. 1 Carry out risk assessments as required by legislation, regulation and organisational requirements e nsuring appropriate action is taken. 4. essay that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied. PASS CRITERIA 4. 3-4 (Approx. 200 words) Recommended interim deadline 10th May Explain a procedure to identify hazards and risks in the organisation and discuss how this should be managed. Guidelines In order to complete this task, your answer should Include a procedure to identify and assess hazards and risks in BMW, and show how this would be managed. Demonstrate that you can distinguish between a hazard i. e. voltage of harm and a risk i. . likelihood of harm caused by the hazard within BMW. Support your response by producing two examples of hazards and risks at assembly line of BMW manufacturing plant in the UK. In answering this question, you will have covered the following assessment criteria 4. 3 Carry out a systematic review of organisational health and safety policies and procedures in order to en sure they are effective and compliant. 4. 4 Carry out practical application of health and safety policies and procedures in the workplace. THE END HND Bus-Unit 15/ MBAAR Feb 2013 RESIT 7Page